All Systems Operational
Applications & API Operational
Main Platform & API ? Operational
New Platform Features ? Operational
Insights Reporting Operational
Keyword Search Operational
Processing & Workflow Operational
Background Processing ? Operational
Workflow Processing Operational
Email & SMS Operational
Outbound Email Operational
Inbound Email Operational
Outbound SMS Operational
Inbound SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 2, 2020

No incidents reported today.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Completed - The scheduled maintenance has been completed.
May 22, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 21:01 BST
Scheduled - ** What is happening? **

We will be undergoing planned maintenance at this time to upgrade the part of the system responsible for processing and workflows.

** Why are you doing this? **

This is an important step in a large migration project.

** Will it affect me? **

It's possible you may see a slowdown if using workflows, imports, exports and reports during this window.

** What do I need to do? **

No action is needed by customers but you may wish to avoid carrying out time sensitive tasks during this window.
May 21, 16:05 BST
May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.