All Systems Operational
Applications & API Operational
90 days ago
99.87 % uptime
Today
Main Platform & API ? Operational
90 days ago
99.51 % uptime
Today
New Platform Features ? Operational
90 days ago
100.0 % uptime
Today
Insights Reporting Operational
90 days ago
100.0 % uptime
Today
Keyword Search Operational
90 days ago
100.0 % uptime
Today
Processing & Workflow Operational
90 days ago
100.0 % uptime
Today
Background Processing ? Operational
90 days ago
100.0 % uptime
Today
Workflow Processing Operational
90 days ago
100.0 % uptime
Today
Email & SMS Operational
90 days ago
100.0 % uptime
Today
Outbound Email Operational
90 days ago
100.0 % uptime
Today
Inbound Email Operational
90 days ago
100.0 % uptime
Today
Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 21, 2024

No incidents reported today.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 BST
Scheduled - ** What is happening? **
During this window we will be carrying out maintenance on our primary database instance.

** Why are you doing this? **
We need to do this to ensure we continue to receive maintenance and security updates in the future.

** Will it affect me? **
There may be a loss of service for up to 15 minutes during the maintenance window while the primary database is restarted.

We do not expect any other impact so please contact our support team if you see any problems.

** What do I need to do? **
No action is needed by customers.

Apr 17, 12:37 BST
Apr 17, 2024

No incidents reported.

Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 BST
Scheduled - ** What is happening? **
During this window we will be carrying out maintenance on our primary database instance.

** Why are you doing this? **
We need to do this to ensure we continue to receive maintenance and security updates in the future.

** Will it affect me? **
There may be a loss of service for a few minutes during the maintenance window while the primary database is restarted.

We do not expect any other impact so please contact our support team if you see any problems.

** What do I need to do? **
No action is needed by customers.

Apr 12, 08:26 BST
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.