Monitoring - Internal testing has found an issue with sending bulk emails to Microsoft servers. This includes domains like outlook.com, live.co.uk, live.com, hotmail.co.uk, hotmail.com, etc.
In most cases, a substantial delay is being seen so emails should find their way to the recipient after a varied amount of time; sometimes after more than an hour has passed. Some emails sent before today may not have been delivered at all due to retry attempts being exhausted.
We are still investigating the full impact of this.
For now, steps have been taken to avoid any emails from being lost but delays could still be seen.
This issue will be updated once we have further information. In the meantime, sorry for any problems this may have caused.
May 17, 12:54 BST
In most cases, a substantial delay is being seen so emails should find their way to the recipient after a varied amount of time; sometimes after more than an hour has passed. Some emails sent before today may not have been delivered at all due to retry attempts being exhausted.
We are still investigating the full impact of this.
For now, steps have been taken to avoid any emails from being lost but delays could still be seen.
This issue will be updated once we have further information. In the meantime, sorry for any problems this may have caused.
May 17, 12:54 BST
Applications & API
Operational
Main Platform & API
?
Operational
New Platform Features
?
Operational
Insights Reporting
Operational
Keyword Search
Operational
Processing & Workflow
Operational
Background Processing
?
Operational
Workflow Processing
Operational
Email & SMS
Degraded Performance
Outbound Email
Degraded Performance
Inbound Email
Operational
Outbound SMS
Operational
Inbound SMS
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance