FLG Status

All Systems Operational

Applications & API Operational

Main Platform & API Operational

New Platform Features Operational

Insights Reporting Operational

Keyword Search Operational

Processing & Workflow Operational

Background Processing Operational

Workflow Processing Operational

Email & SMS Operational

Outbound Email Operational

Inbound Email Operational

Outbound SMS Operational

Inbound SMS Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021

Scheduled Software Update

Completed - This maintenance did not go ahead as planned and will be rescheduled for a later date
Nov 15, 22:29 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 21:01 GMT

Scheduled - Our engineers need to perform a software update that can not be performed in normal hours because it involves updating multiple components together. During this maintenance, user access to our appointments, journeys and voice features may be unavailable for a short period.

All system / background processing for these features will continue to operate as normal.
Nov 15, 12:50 GMT