All Systems Operational
Applications & API Operational
Main Platform & API ? Operational
New Platform Features ? Operational
Insights Reporting Operational
Keyword Search Operational
Processing & Workflow Operational
Background Processing ? Operational
Workflow Processing Operational
Email & SMS Operational
Outbound Email Operational
Inbound Email Operational
Outbound SMS Operational
Inbound SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 24, 2020

No incidents reported today.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Completed - The scheduled maintenance has been completed.
Nov 20, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:01 GMT
Scheduled - The supplier of the third party billing system which we are currently using to manage our invoicing and payments processes has ended support for their old platform so it is necessary for us to upgrade the billing system to run on their new platform.

During the maintenance window we will need to initiate the migration of our billing system and then deploy some updates to our main platform so that we can continue to communicate with the upgraded billing system.

We do not expect this work to be customer impacting and should not affect the operation of FLG.

Any invoices raised or payments made during the migration could be delayed until the next working day.
Nov 18, 20:33 GMT
Nov 19, 2020
Nov 18, 2020

No incidents reported.

Nov 17, 2020
Completed - The scheduled maintenance has been completed.
Nov 17, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 21:00 GMT
Scheduled - We need to update our email configuration during this window to ensure the continued operation of our email service.
Nov 11, 09:58 GMT
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.

Nov 12, 2020

No incidents reported.

Nov 11, 2020

No incidents reported.

Nov 10, 2020

No incidents reported.