All Systems Operational
Applications & API Operational
Main Platform & API ? Operational
New Platform Features ? Operational
Insights Reporting Operational
Keyword Search Operational
Processing & Workflow Operational
Background Processing ? Operational
Workflow Processing Operational
Email & SMS Operational
Outbound Email Operational
Inbound Email Operational
Outbound SMS Operational
Inbound SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.

Nov 15, 2021
Completed - This maintenance did not go ahead as planned and will be rescheduled for a later date
Nov 15, 22:29 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 21:01 GMT
Scheduled - Our engineers need to perform a software update that can not be performed in normal hours because it involves updating multiple components together. During this maintenance, user access to our appointments, journeys and voice features may be unavailable for a short period.

All system / background processing for these features will continue to operate as normal.
Nov 15, 12:50 GMT