FLG - Error when trying to bulk contact leads – Incident details

All systems operational

Error when trying to bulk contact leads

Resolved
Degraded performance
Started 8 months agoLasted about 2 hours

Affected

Email & SMS

Operational from 12:17 PM to 12:17 PM, Degraded performance from 12:17 PM to 1:54 PM

Outbound Email

Operational from 12:17 PM to 12:17 PM, Degraded performance from 12:17 PM to 1:54 PM

Outbound SMS

Operational from 12:17 PM to 12:17 PM, Degraded performance from 12:17 PM to 1:54 PM

Applications & API

Operational from 12:17 PM to 12:17 PM, Degraded performance from 12:17 PM to 1:54 PM

Main Platform & API

Operational from 12:17 PM to 12:17 PM, Degraded performance from 12:17 PM to 1:54 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have successfully resolved the issue, and all systems are now operating as expected. Thank you for your patience. If you experience any further issues, please reach out to our support team.

  • Investigating
    Investigating

    We are aware of an issue affecting bulk contact functionality. Our team is actively investigating and working on a fix. We appreciate your patience and will provide updates as soon as possible.