Expand group
Previous page
Next page
Other - Operational
The scheduled maintenance has been completed.
Verification is currently underway for the maintenance items.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
** What is happening? ** During this window we will be carrying out maintenance on our primary database instance. ** Why are you doing this? ** We need to do this to ensure we continue to receive maintenance and security updates in the future. ** Will it affect me? ** There may be a loss of service for up to 15 minutes during the maintenance window while the primary database is restarted. We do not expect any other impact so please contact our support team if you see any problems. ** What do I need to do? ** No action is needed by customers.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are aware of a partial outage affecting FLG at the moment. Customer's are unable to use the following features: Journeys, Appointments, Voice, Document upload. We are investigating the issue and will provide an update within 30 minutes.
The issue has been identified and a fix is being implemented. We will provide another update within 30 minutes.
We are investigating the re-occurrence of the earlier outage and will provide and update within 30 minutes.
We implented a fix at 14:10 and the system has been operational since. We are continuing to monitor the results of the fix.
We are currently investigating the issue and will provide an update within 30 minutes.
We are continuing to investigate this issue and will post another update within 30 minutes.
We are currently investigating this issue.
Sep 2024 to Nov 2024
Next
