All Systems Operational
Applications & API Operational
90 days ago
99.87 % uptime
Today
Main Platform & API ? Operational
90 days ago
99.51 % uptime
Today
New Platform Features ? Operational
90 days ago
100.0 % uptime
Today
Insights Reporting Operational
90 days ago
100.0 % uptime
Today
Keyword Search Operational
90 days ago
100.0 % uptime
Today
Processing & Workflow Operational
90 days ago
100.0 % uptime
Today
Background Processing ? Operational
90 days ago
100.0 % uptime
Today
Workflow Processing Operational
90 days ago
100.0 % uptime
Today
Email & SMS Operational
90 days ago
100.0 % uptime
Today
Outbound Email Operational
90 days ago
100.0 % uptime
Today
Inbound Email Operational
90 days ago
100.0 % uptime
Today
Outbound SMS Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024
Completed - The scheduled maintenance has been completed.
Mar 21, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 06:00 GMT
Scheduled - ** What is happening? **
During this window we will be installing important security updates.

** Why are you doing this? **
We need to do this to ensure we continue to receive maintenance and security updates in the future.

** Will it affect me? **
There will be brief loss of service during the maintenance which may last up to 10 minutes

We do not expect any other impact so please contact our support team if you see any problems.

** What do I need to do? **
No action is needed by customers.

Mar 19, 07:55 GMT
Mar 20, 2024

No incidents reported.

Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 06:00 GMT
Scheduled - ** What is happening? **
During this window we will be installing important security updates and making configuration changes to the service.

** Why are you doing this? **
We need to do this to ensure we continue to receive maintenance and security updates in the future.

** Will it affect me? **
There may be a loss of service for up to a few minutes at a time while we make changes to our DNS configuration. The rest of the system will function normally. Scheduled reports will not be affected.

We do not expect any other impact so please contact our support team if you see any problems.

** What do I need to do? **
No action is needed by customers.

Mar 14, 08:14 GMT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.