Scheduled maintenance for system upgrade
Scheduled Maintenance Report for FLG
The scheduled maintenance has been completed.
Posted Jun 17, 2020 - 23:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 17, 2020 - 21:00 BST
** What is happening? **

We're currently migrating the FLG product to a new hosting platform. We're in the final phases of the project which has been ongoing for a number of months.

During this maintenance window we will be making changes to the new application features (Journeys, Appointments and Voice) and Insights. We will also be making a temporary change to the dialler integrations as part of a phased migration. The change will be reverted during this maintenance window too.

** Why are you doing this? **

We strive to use the most modern tools and services to ensure we maintain a robust platform. The new platform is more flexible and will allow us to deploy new features more quickly.

** Will it affect me? **

We do not expect users to be affected so please contact our support team if you see any problems. The changes should be transparent to users.

** What do I need to do? **

No action is needed by customers.
Posted Jun 16, 2020 - 14:59 BST
This scheduled maintenance affected: Applications & API (Main Platform & API, New Platform Features).