Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 01, 2022 - 05:00 BST
Scheduled
SCHEDULED ** What is happening? ** During the last maintenance window we were unable to complete our database update task. During this window we will be completing the upgrade for the database software version used by our primary and secondary database instances.
** Why are you doing this? ** We need to upgrade the database software version to ensure we continue to receive maintenance and security updates in the future.
** Will it affect me? ** There will a brief loss of service for a few minutes during the maintenance window while the primary database is restarted.
We do not expect any other impact so please contact our support team if you see any problems. The changes should be transparent to users.
** What do I need to do? ** No action is needed by customers.
Posted Jun 28, 2022 - 10:45 BST
This scheduled maintenance affected: Processing & Workflow (Background Processing, Workflow Processing), Email & SMS (Outbound Email, Inbound Email, Outbound SMS, Inbound SMS), Applications & API (Main Platform & API, New Platform Features, Insights Reporting, Keyword Search), and Other.