Problems loading Insights

Incident Report for FLG

Resolved

This incident has been resolved.

Posted May 27, 2021 - 11:15 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 27, 2021 - 10:01 BST

Update

We are continuing to investigate this issue and will update again within an hour.

Posted May 27, 2021 - 09:14 BST

Investigating

We were altered to a problem with Insights reporting at around 07.20 this morning. When navigating to Insights users are receiving a 504 error (Gateway Time-out).

For ad hoc reports whilst we're investigating you may be able use native FLG reports.

We’re really sorry to be holding up your day. Please be assured that our teams are working hard to get everything up and running, and we will update you in an hour with the latest information.

Posted May 27, 2021 - 08:18 BST

This incident affected: Applications & API (Insights Reporting).