Scheduled Database Maintenance
Scheduled Maintenance Report for FLG
Completed
The scheduled maintenance has been completed.
Posted Apr 17, 2021 - 08:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 16, 2021 - 22:00 BST
Scheduled
** What is happening? **

During this window we will be upgrading the primary database and running maintenance on a database table.

** Why are you doing this? **

We constantly monitor the performance of our systems and have identified a change that is needed to improve database performance and keep FLG running smoothly

** Will it affect me? **

There will a brief loss of service for a few minutes at the start of the maintenance window while the primary database is restarted then during the rest of the maintenance window, keyword search in the user interface will not reflect any changes from new and updated leads. Keyword search indexes will be updated once the maintenance work has completed.

We do not expect any other impact so please contact our support team if you see any problems. The changes should be transparent to users.

** What do I need to do? **

No action is needed by customers.
Posted Apr 09, 2021 - 14:49 BST
This scheduled maintenance affected: Email & SMS (Outbound Email, Inbound Email, Outbound SMS, Inbound SMS), Processing & Workflow (Background Processing, Workflow Processing), and Applications & API (Main Platform & API, Insights Reporting, Keyword Search).