FLG - Slow or unresponsive Journeys – Incident details

All systems operational

Slow or unresponsive Journeys

Resolved
Degraded performance
Started about 4 years agoLasted about 1 hour

Affected

Applications & API

Operational from 12:01 PM to 12:01 PM, Degraded performance from 12:01 PM to 1:18 PM

New Platform Features

Operational from 12:01 PM to 12:01 PM, Degraded performance from 12:01 PM to 1:18 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    We have had reports of Journeys taking a long time to load. This is currently being investigated.