FLG - Scheduled Database Maintenance – Maintenance details

All systems operational

Scheduled Database Maintenance

Completed
Scheduled for 16 00 2021 at 9:00 PM – 17 00 2021 at 7:00 AMUTC

Affects

Processing & Workflow

Under maintenance from 9:00 PM to 7:00 AM

Background Processing

Under maintenance from 9:00 PM to 7:00 AM

Workflow Processing

Under maintenance from 9:00 PM to 7:00 AM

Email & SMS

Under maintenance from 9:00 PM to 7:00 AM

Outbound Email

Under maintenance from 9:00 PM to 7:00 AM

Inbound Email

Under maintenance from 9:00 PM to 7:00 AM

Updates
  • Completed
    17 00 2021 at 7:00 AMUTC
    Completed
    17 00 2021 at 7:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    16 00 2021 at 9:00 PMUTC
    In progress
    16 00 2021 at 9:00 PMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    16 00 2021 at 8:00 PMUTC
    Update
    16 00 2021 at 8:00 PMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    09 49 2021 at 1:49 PMUTC
    Planned
    09 49 2021 at 1:49 PMUTC

    ** What is happening? ** During this window we will be upgrading the primary database and running maintenance on a database table. ** Why are you doing this? ** We constantly monitor the performance of our systems and have identified a change that is needed to improve database performance and keep FLG running smoothly ** Will it affect me? ** There will a brief loss of service for a few minutes at the start of the maintenance window while the primary database is restarted then during the rest of the maintenance window, keyword search in the user interface will not reflect any changes from new and updated leads. Keyword search indexes will be updated once the maintenance work has completed. We do not expect any other impact so please contact our support team if you see any problems. The changes should be transparent to users. ** What do I need to do? ** No action is needed by customers.