FLG - Database Software Upgrade – Maintenance details

All systems operational

Database Software Upgrade

Completed
Scheduled for 17 00 2022 at 9:00 PM – 18 00 2022 at 12:00 AM

Affects

Processing & Workflow

Under maintenance from 9:00 PM to 12:00 AM

Background Processing

Under maintenance from 9:00 PM to 12:00 AM

Workflow Processing

Under maintenance from 9:00 PM to 12:00 AM

Email & SMS

Under maintenance from 9:00 PM to 12:00 AM

Outbound Email

Under maintenance from 9:00 PM to 12:00 AM

Inbound Email

Under maintenance from 9:00 PM to 12:00 AM

Updates
  • Completed
    18 00 2022 at 12:00 AM
    Completed
    18 00 2022 at 12:00 AM

    The scheduled maintenance has been completed.

  • In progress
    17 00 2022 at 9:00 PM
    In progress
    17 00 2022 at 9:00 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    17 00 2022 at 8:00 PM
    Update
    17 00 2022 at 8:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    14 17 2022 at 1:17 PM
    Planned
    14 17 2022 at 1:17 PM

    ** What is happening? ** During this window we will be upgrading the database software version used by our primary and secondary database instances ** Why are you doing this? ** We need to upgrade the database software version to ensure we continue to receive maintenance and security updates in the future ** Will it affect me? ** There will a brief loss of service for a few minutes during the maintenance window while the primary database is restarted. We do not expect any other impact so please contact our support team if you see any problems. The changes should be transparent to users. ** What do I need to do? ** No action is needed by customers.