FLG - Notice history

All systems operational

Other - Operational

100.0% uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
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Oct 2023

No notices reported this month

Sep 2023

No notices reported this month

Aug 2023

Text messages are failing to send
ResolvedMajor outage1 hour 45 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been traced back to a third party service. We are currently working with them to resolve this problem.

  • Investigating
    UTC
    Investigating

    We have had reports that text messages are failing to send from the system. This is being looked into as a top priority and an update will be posted here as soon as possible.

AUG2
Database Upgrade
CompletedMaintenance2 hours
  • Completed
    02 00 2023 at 5:00 AMUTC
    Completed
    02 00 2023 at 5:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    02 00 2023 at 3:00 AMUTC
    In progress
    02 00 2023 at 3:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    02 59 2023 at 1:59 AMUTC
    Update
    02 59 2023 at 1:59 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    03 45 2023 at 9:45 AMUTC
    Planned
    03 45 2023 at 9:45 AMUTC

    ** What is happening? ** During this window we will be upgrading on our primary database instance to a new version. ** Why are you doing this? ** We need to do this to ensure we continue to receive maintenance and security updates in the future and to prepare the way for future development on the system. ** Will it affect me? ** There will be loss of service during the maintenance which may last up to 2 hours. We do not expect any other impact so please contact our support team if you see any problems. ** What do I need to do? ** No action is needed by customers.

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