Problem viewing some email attachments and documents

Incident Report for FLG

Resolved

The issue only affected 2 accounts, and is now fixed.

Posted Jun 25, 2019 - 12:44 BST

Identified

We have found and are working on the issue. It is actually only affecting a very small (<1%) proportion of files. The next update will be when we have more information to provide.

Posted Jun 25, 2019 - 11:37 BST

Update

We are still investigating the issue. Sorry if it's affecting you. We'll provide a further update within 30 minutes or as soon as we have more information for you.

Posted Jun 25, 2019 - 11:20 BST

Investigating

We are currently investigating this issue.

Posted Jun 25, 2019 - 10:39 BST