FLG - Notice history

All systems operational

Other - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

Notice history

Jul 2023

No notices reported this month

Jun 2023

Text messages are showing as failed but are still delivered
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    As a temporary solution we have disabled text message delivery tracking. This will stop the messages showing as failed and will also prevent the lead contact preferences from being automatically updated. Once we have confirmation that the issue with our SMS carrier is resolved the tracking will be enabled again.

  • Identified
    Identified

    We have been made aware that text messages are showing as failed when sent from the system. Where the recipient is valid the text messages are actually being delivered but a problem with our SMS carrier is incorrectly showing the messages as failed. This has been escalated with our SMS carrier for a fix to be implemented as soon as possible. Updates will be posted back here once this issue is resolved.

Database Maintenance
  • Completed
    27 30 2023 at 5:30 AM
    Completed
    27 30 2023 at 5:30 AM

    The scheduled maintenance has been completed.

  • In progress
    27 30 2023 at 4:30 AM
    In progress
    27 30 2023 at 4:30 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    27 29 2023 at 3:29 AM
    Planned
    27 29 2023 at 3:29 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    21 18 2023 at 9:18 AM
    Planned
    21 18 2023 at 9:18 AM

    ** What is happening? ** During this window we will be carrying out maintenance on our primary database instance. ** Why are you doing this? ** We need to do this to ensure we continue to receive maintenance and security updates in the future. ** Will it affect me? ** There may be a loss of service for a few minutes during the maintenance window while the primary database is restarted. We do not expect any other impact so please contact our support team if you see any problems. ** What do I need to do? ** No action is needed by customers.

May 2023

No notices reported this month

May 2023 to Jul 2023

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