Customers are experiencing problems with some links in emails
Incident Report for FLG
This incident has been resolved.
Posted Nov 05, 2021 - 11:13 GMT
A fix has been implemented and we're monitoring the results. All links within emails should now work correctly.
Posted Nov 05, 2021 - 09:55 GMT
The issue has been identified and a fix is being implemented.
Posted Nov 05, 2021 - 08:52 GMT
We have received reports of email links not working and resulting in a message saying "Sorry, this link is invalid or may have expired" when clicked. We’re aware of the issue and are working on it.

We will update you in the next hour with the latest information. We're sorry for the disruption to your day.
Posted Nov 05, 2021 - 08:11 GMT
This incident affected: Email & SMS (Outbound Email).