Database Maintenance
Scheduled Maintenance Report for FLG
Completed
The scheduled maintenance has been completed.
Posted Jun 24, 2022 - 05:45 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 24, 2022 - 04:45 BST
Scheduled
** What is happening? **
During this window we will be carrying out maintenance on our primary and secondary database instances.

** Why are you doing this? **
We need to do this so we can upgrade the database software version to ensure we continue to receive maintenance and security updates in the future.

** Will it affect me? **
There will will be a loss of service for up to 30 minutes during the maintenance window while the primary database is restarted.

We do not expect any other impact so please contact our support team if you see any problems. The changes should be transparent to users.

** What do I need to do? **
No action is needed by customers.

**Summary**
This action was successfully completed. FLG was down from 4:48 until 5:04 while the primary database was rebooted.
Posted Jun 22, 2022 - 10:41 BST
This scheduled maintenance affected: Applications & API (Main Platform & API, New Platform Features, Insights Reporting, Keyword Search), Processing & Workflow (Background Processing, Workflow Processing), Email & SMS (Outbound Email, Inbound Email, Outbound SMS, Inbound SMS), and Other.