Service Disruption

Incident Report for FLG

Resolved

Between 9:08 and 9:15, customers were unable to get access to the service. We know the cause of this issue and will be investigating further. Sorry for the trouble this morning.

Posted Oct 03, 2019 - 10:04 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 03, 2019 - 09:18 BST

Update

We are continuing to investigate this issue.

Posted Oct 03, 2019 - 09:17 BST

Investigating

We are currently investigating this issue.

Posted Oct 03, 2019 - 09:16 BST

This incident affected: Applications & API (Main Platform & API, New Platform Features, Insights Reporting, Keyword Search).