Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 02, 2023 - 04:00 BST
Scheduled
** What is happening? ** During this window we will be upgrading on our primary database instance to a new version.
** Why are you doing this? ** We need to do this to ensure we continue to receive maintenance and security updates in the future and to prepare the way for future development on the system.
** Will it affect me? ** There will be loss of service during the maintenance which may last up to 2 hours.
We do not expect any other impact so please contact our support team if you see any problems.
** What do I need to do? ** No action is needed by customers.
Posted Jul 03, 2023 - 10:45 BST
This scheduled maintenance affected: Processing & Workflow (Background Processing, Workflow Processing), Email & SMS (Outbound Email, Inbound Email, Outbound SMS, Inbound SMS), Applications & API (Main Platform & API, New Platform Features, Insights Reporting, Keyword Search), and Other.