{"page_status":{"page":{"name":"FLG","subdomain":"flg","domain":"status.getflg.com","created_at":"2014-03-31T14:45:01.691+01:00","updated_at":"2019-08-14T10:27:37.077+01:00","url":"https://getflg.com","hidden_from_search":false,"css_body_background_color":"ffffff","css_font_color":"333333","css_light_font_color":"AAAAAA","css_greens":"2fcc66","css_yellows":"f1c40f","css_oranges":"e67e22","css_reds":"e74c3c","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":"support@getflg.com","allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":null,"branding":"basic","support_url":"https://getflg.com","allow_webhook_subscribers":false,"css_border_color":"E0E0E0","css_graph_color":"3498db","css_link_color":"3498db","page_description":"This page provides current/historic status and scheduled maintenance information for all FLG's products and services including FLG (https://getflg.com) and Flow XO (https://flowxo.com).","activity_score":366,"headline":"FLG","viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"3498DB","time_zone":"London","notifications_reply_to_email":null,"notifications_email_footer":"You received this email because you are subscribed to FLG's service status notifications.","allow_rss_atom_feeds":true,"black_hole":null,"over_allocations_cohort":null,"over_allocations_resolved_at":null,"custom_components_limit":null,"hero_cover":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"transactional_logo":{"updated_at":"2018-05-11T10:21:54.000+00:00","original_url":"//s3.amazonaws.com/statuspage-production/pages-transactional_logos/original/4404/Jn6Cq0YQToWCNtEEVb4G","size":80916,"normal_url":"//s3.amazonaws.com/statuspage-production/pages-transactional_logos/normal/4404/Jn6Cq0YQToWCNtEEVb4G","retina_url":"//s3.amazonaws.com/statuspage-production/pages-transactional_logos/retina/4404/Jn6Cq0YQToWCNtEEVb4G"},"favicon_logo":{"updated_at":"2018-05-11T10:22:12.000+00:00","size":80916,"url":"//s3.amazonaws.com/statuspage-production/pages-favicon_logos/original/4404/7k5Am6ugSlmak5lzvE94"},"email_logo":{"updated_at":"2018-12-06T12:46:34.000+00:00","original_url":"//s3.amazonaws.com/statuspage-production/pages-email_logos/original/4404/2018_Logo.png","size":80916,"normal_url":"//s3.amazonaws.com/statuspage-production/pages-email_logos/normal/4404/2018_Logo.png","retina_url":"//s3.amazonaws.com/statuspage-production/pages-email_logos/retina/4404/2018_Logo.png"},"twitter_logo":{"updated_at":null,"size":null,"url":""},"id":"b1g91jlrmzb1","organization_id":"dhwsrlplq9sw"}},"components":[{"status":"operational","name":"FLG","created_at":"2014-03-31T14:45:01.765+01:00","updated_at":"2019-08-06T11:09:14.451+01:00","position":1,"description":null,"showcase":true,"id":"zmnktmpqp4ck","group_id":null,"page_id":"b1g91jlrmzb1","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Flow XO","created_at":"2018-12-06T11:12:35.217+00:00","updated_at":"2018-12-06T11:12:35.217+00:00","position":3,"description":null,"showcase":true,"id":"8q10j4mcczgj","group_id":null,"page_id":"b1g91jlrmzb1","group":false,"only_show_if_degraded":false},{"status":"operational","name":"FLG Insights","created_at":"2018-12-06T11:14:20.599+00:00","updated_at":"2019-07-20T16:58:45.793+01:00","position":4,"description":null,"showcase":true,"id":"nlry2xftlr9d","group_id":null,"page_id":"b1g91jlrmzb1","group":false,"only_show_if_degraded":false}],"months":[{"name":"August","year":2019,"starts_on":4,"days":31,"incidents":[{"code":"kym3016l351r","name":"Problems with email sending","message":"This incident has been resolved.","impact":"none","timestamp":"Aug 8, 14:30 - Aug 12, 09:29 BST"},{"code":"4zcfpq0tnc3p","name":"Problem loading activity feed on a lead","message":"This incident has been resolved.","impact":"none","timestamp":"Aug 7, 14:41 - 15:43 BST"},{"code":"2sgpvdb69cnc","name":"FLG CRM is currently down","message":"This incident has been resolved and everything is back to normal. The cause of the issue was a problem deploy which we were unable to pull back as expected. We are still investigating why this happened.","impact":"critical","timestamp":"Aug 6, 10:43 - 13:38 BST"}]},{"name":"July","year":2019,"starts_on":1,"days":31,"incidents":[{"code":"hfkw7nr9j9sc","name":"Delayed webhooks","message":"Operation is back to normal. The queues were backing up due to a problem with a single customer. We're working with them to resolve the issue but in the meantime have cleared their requests from the queue to stop it affecting others. Apologies for the inconvenience this may have caused and thank you for your patience whilst we investigated.","impact":"none","timestamp":"Jul 26, 11:38 - 14:42 BST"},{"code":"7dxgy7zzlm8m","name":"No access to FLG Insights, FLG Journeys, FLG Appointments and FLG Voice","message":"This incident has been resolved.","impact":"major","timestamp":"Jul 20, 16:12 - 16:58 BST"},{"code":"rjx4lm8r2n27","name":"Slack message failures","message":"This incident has been resolved.","impact":"none","timestamp":"Jul 17, 15:26 - 16:27 BST"},{"code":"k5gvlp5zm641","name":"Problems with API requests and responses","message":"We have received no reports of issues linked to this incident so it will be closed. Please contact our support team if you have any further questions or problems.","impact":"none","timestamp":"Jul 9, 16:15 - Jul 10, 15:43 BST"},{"code":"q7vjb8phfng8","name":"Delayed background jobs (webhooks, lead actions, etc.)","message":"All background jobs are now up-to-date. The delays started around 2:30 today, and relate to the other incident we are currently investigating (API issues).","impact":"none","timestamp":"Jul 9, 16:22 - 16:40 BST"},{"code":"ln8d9dl0nn6v","name":"No access to FLG Journeys, FLG Appointments and FLG Voice","message":"The final fix for this issue was deployed around 14:00 on 08/07/19. It was tested and then monitored overnight with no residual or repeat issues. Thank you for your patience whilst we got to the bottom of this problem.","impact":"none","timestamp":"Jul 8, 09:39 - Jul 9, 08:37 BST"},{"code":"89rlml6kk0zh","name":"RETROSPECTIVE: Short disruption to Flow XO at 13:45 UTC","message":"Our provider has resolved the issue and services have resumed normal operation. Everything is running correctly now. Sorry again for any disruption.","impact":"none","timestamp":"Jul 2, 15:27 - 16:27 BST"},{"code":"xqz256g007dj","name":"Slow Access","message":"Sorry for the slow down earlier today. All is well again.","impact":"none","timestamp":"Jul 1, 13:02 - 14:08 BST"}]},{"name":"June","year":2019,"starts_on":6,"days":30,"incidents":[{"code":"9vqp6gsc7nm3","name":"Problem viewing some email attachments and documents","message":"The issue only affected 2 accounts, and is now fixed.","impact":"none","timestamp":"Jun 25, 10:39 - 12:44 BST"},{"code":"x79nqsb09bsp","name":"No access to FLG Insights, FLG Journeys, FLG Appointments and FLG Voice","message":"The issue seen with FLG Insights, FLG Journeys, FLG Appointments and FLG Voice was down to our 'load balancer'. Our hosting company fixed the problem and we are now seeking more information to assess whether we can avoid this issue in the future and/or respond faster.","impact":"none","timestamp":"Jun 24, 08:56 - 09:49 BST"},{"code":"hvtt036fcmv5","name":"Problem with Telegram platform","message":"The Telegram platform is now back to normal. Apologies for the inconvenience.","impact":"none","timestamp":"Jun 11, 13:31 - 15:13 BST"},{"code":"cg3q0rry7mfx","name":"Unable to Open Forms","message":"This incident has been resolved.","impact":"none","timestamp":"Jun 5, 17:01 - 17:11 BST"},{"code":"ymdk9dhx6dkh","name":"Background Jobs Delay, Add Leads Issue","message":"This incident has been resolved.","impact":"none","timestamp":"Jun 5, 13:28 - 13:51 BST"}]}],"show_component_filter":false,"show_uptime_calendar":true,"component_filter":null,"start_time":"2019-06-01T00:00:00+01:00","end_time":"2019-08-31T23:59:59+01:00"}