System down
Incident Report for FLG
Resolved
This incident has been resolved.
Posted Sep 05, 2024 - 13:56 BST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2024 - 21:57 BST
Identified
The issue has been identified and a fix is being implemented. We will provide another update within 30 minutes.
Posted Sep 04, 2024 - 21:24 BST
Investigating
We are investigating the re-occurrence of the earlier outage and will provide and update within 30 minutes.
Posted Sep 04, 2024 - 20:51 BST
Monitoring
We implented a fix at 14:10 and the system has been operational since. We are continuing to monitor the results of the fix.
Posted Sep 04, 2024 - 14:49 BST
Investigating
We are currently investigating the issue and will provide an update within 30 minutes.
Posted Sep 04, 2024 - 13:52 BST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2024 - 13:35 BST
Update
We are continuing to investigate this issue and will post another update within 30 minutes.
Posted Sep 04, 2024 - 13:19 BST
Investigating
We are currently investigating this issue.
Posted Sep 04, 2024 - 12:44 BST
This incident affected: Processing & Workflow (Background Processing, Workflow Processing), Email & SMS (Outbound Email, Inbound Email, Outbound SMS, Inbound SMS), Applications & API (Main Platform & API, New Platform Features, Insights Reporting, Keyword Search), and Other.